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Client Success Story | Alberto Pina, Braustin Mobile Homes

Braustin Mobile Homes

Photo credit: Jorge Faz

Braustin Mobile Homes was founded in January 2017 by Alberto Pina, his brother and an additional partner who wanted to create access to affordable home ownership. This virtual mobile home dealership launched from their workspace in Geekdom and helps buyers shop for, view and purchase a home entirely online. By using technology such as virtual reality goggles, drones and custom software, they are able to provide their customers with a more streamlined and enjoyable experience, while also reducing their own overhead costs. These advantages of technology allow the process of buying a home to be more accessible, faster and affordable.

Alberto was referred to Senior Advisor Crystal Darby at the UTSA SBDC by David Jones, an attorney who offices at Geekdom. Alberto explained to Crystal that he wanted to improve access to affordable housing in San Antonio and the surrounding areas. Crystal and Alberto began by working together on plans for creating neighborhoods and changing the perception of mobile homes. In Braustin’s first year they sold and delivered 35 homes and now have a virtual showroom on the southeast side.

When the pandemic hit in early 2020, Braustin was fortunately already set up to continue selling homes as the virtual reality experience is done in a private conference room and through minimal direct contact with others. Customers can tour homes on their own by meeting with a customer experience representative by video chat, which is set up in the conference room on location. Braustin took the added step of laying out on their website the measures they’re taking to keep customers safe while viewing in person. If a customer prefers not to venture from their home for a tour, they can visit Braustin’s website to also see photos, floor plans, standard virtual tours, and even get an instant price estimate. If a customer wants to know more, they can video conference or chat on the phone with a member of the sales team. When the time comes for a sale, all documents can be signed remotely without the need to come into the dealership.

Advisor Crystal Darby has helped Alberto with strategic planning and funding guidance, ensuring that Braustin Mobile Homes continues to thrive even during this difficult time.

 “Crystal is a rock star and really helped us during a difficult time as a business. This year has been chaotic to say the least and it is extremely valuable to have someone you can rely on for facts and guidance.” – Alberto Pina