Client Success Stories

  • Owner, Pruski’s Market

    “We are so busy working on our company that we often don’t take the time to run our company. There is a definite difference. I’ve learned to take a step back and be more into running it than working it. I would recommend this program to anyone.”

    The BBE program shows you how to look at your business through different eyes or “lenses”. It affords you the opportunity to plan and work on your business and not just in your business.

  • Hua “Dang” Clarke has worked in the restaurant industry for more than 20 years and decided it was time to open her own business. In May 2006, she opened Aw Dang Asian Cuisine Restaurant in Schertz, Texas. The restaurant features Hunan-style Chinese food.

    Dang and her husband, Gary, met with SBDC’s Senior Certified Business Advisor David Baenziger in July 2005. With David as their guide, the Clarkes were able to develop a business plan, as well as their operational and project budgets. They also worked on developing financial projections for the lender, and David counseled them on the loan and business start-up processes. They received a loan from Wells Fargo Bank. Dang said, “This restaurant would not have happened without the assistance that we received from David. We had the restaurant experience but he provided the missing ingredients that were the financial expertise and the loan knowledge.”

  • MacKenzie Restoration, Inc. is a full-service restoration firm that has helped clients restore their properties after disasters since 1983. The company provides emergency services 24 hours a day, 7 days a week, and 365 days a year. Their emergency services include water damage mitigation, fire and smoke damage, mold and biohazard remediation, board-up and tarp services, complete reconstruction, national catastrophe response and mitigation services and more. MacKenzie provides quick and efficient service for residential, commercial and industrial properties.

    John MacKenzie is the president of the professional contracting firm. The original company name was MacKenzie Roofing and Remodeling, but recognizing their potential for long-term growth in the restoration market, they changed to their name to MacKenzie Restoration, Inc. The company’s General Manager, Joshua Bachman, participated in the Building Business Excellence Program offered through the SA SBDC. While in the program, Mr. Bachman worked with Richard Sifuentes, Senior Certified Business Advisor, to prepare a strategic growth plan for the company. Mr. Bachman and Mr. MacKenzie worked with Richard on focusing the growth potential of the restoration market. The company has achieved some noteworthy milestones which include being selected as a member of Disaster Kleenup International (DKI), a prestigious contractor network. They also expanded their service offerings to include water mitigation. They are a perennial force in San Antonio and have the resources and expertise to handle any project, large or small.

  • Pet, Bath and Beyond is a professional pet grooming business in San Antonio that provides quality pet grooming in a safe, serene, and loving environment. The salon features a hydro-massage therapy bathing system, safe nail trimming and polishing methods, and other high quality pet grooming care procedures.

    After 15 years of providing pet grooming services at two veterinary clinics, Ms. White decided to open her own business. In August 2008, she approached Senior Business Advisor Jaime Martinez at the San Antonio Small Business Development Center for assistance with starting her own animal grooming business. With Jaime’s guidance, Ms. White developed and refined her business plan and financial projections and worked with Jaime regarding site location. She was able to open her facility through an SBA loan and a commercial loan from United San Antonio Federal Credit Union. Ms. White’s pet salon opened its doors in June of 2010 in a prime location in northwest San Antonio. Ms. White’s goal at her pet spa is to make it a comfortable and peaceful place for pets and their owners.

  • Ritchie Limb and Brace provides comprehensive orthotic and prosthetic services. Each device a patient receives is provided with exceptional quality and care.

    David Ritchie’s desire to help others began in 1981 when his father had his leg amputated below the left knee due to vascular disease and diabetes. The service his father received as an amputee was marginal; today, Mr. Ritchie is in business to provide a higher standard of care for amputees. A graduate of the Northwestern University Medical School Prosthetic and Orthotic Center, Mr. Ritchie has long wanted to open his own business. When he saw an opportunity to purchase a building in Seguin last year, his dream began to become a reality. He approached Schertz Bank and Trust for a business loan and was referred to Wayne Looff, Senior Certified Business Advisor with the San Antonio Small Business Development Center. With Wayne’s help, he revamped a business plan and created three years of financial statements. He and his wife Lori opened the doors to Ritchie Limb and Brace, LLC, in August. The company markets to doctors, nursing homes, and other medical-related businesses in Seguin and surrounding areas. His vision for his business is that each patient receives the quality service and care that he would have liked his father to receive.