Client Success Stories

  • Laurie Creasy

    Laurie Creasy has led a life of service and continues that path with the opening of her mediation service, Laurie A. Creasy, Mediator, on January 1st, 2016 in New Braunfels, Texas. Laurie has over 20 years of service in the legal field specializing in divorce, custody and family matters. She is an experienced and Credentialed Mediator having mediated Family Law, Civil Law, Criminal Law, CPS issues and many others. She lives by her core values of integrity, honesty, reliability, family and helping others.

    As a former paralegal, I have the knowledge and experience to understand complex divorce or Attorney General issues. My core values are integrity, honesty, reliability, family, and helping others. I look forward to assisting you in solving your dispute

    What makes me unique is the personal attention, commitment and energy I bring to each client relationship. Each person in the dispute process is important to me, and I work diligently to ensure that the client’s planning and execution are designed specifically to meet her or his dispute resolution needs and goals.

  • Daniel and the chair

    Daniel Miller is owner of OxySmiles. He decided an Oxygen Bar in New Braunfels would be a great addition to the community and a fun business to own. The beautiful wellness center provides guests with Oxygen Therapy, Cosmetic Teeth Whitening, and Zero Gravity Massaging Pods. Daniel spent years working in corporate America and longed to have a local business of his own. At OxySmiles, we put health and happiness at the center of your well-being. Located in the heart of downtown New Braunfels.

    Daniel said, “Larry provided guidance and support that I found very helpful to opening my new business.” The insight provided was valuable in getting setup for success. Larry’s strong background in finance was especially helpful. Many thanks.”

  • Rosella_Coffee

    Owner: Charles Gonzalez

    Charles Gonzalez comes from a journalist background and has worked as an on-air anchor for over 15 years. He has always loved the coffee culture and wanted to own a coffee shop with his wife. Charles attended coffee conventions, visited shops across the country, and talked to a variety of owners in other cities and in San Antonio, to obtain the necessary skills and knowledge to pursue his passion. He also attended Texas Coffee School where he learned the basics of espresso drink building and some initial business concepts to help him.

    Charles worked closely with Senior Business Advisor David Baenziger at the SBDC to understand how to put together a business plan to better present his idea to investors, banks and developers. The guidance from the SBDC enabled Charles and his wife to create a concise and well formulated business plan and helped them learn the details of what they needed to consider, especially financially, to make sure their business got off on the right foot.

    Rosella Coffee opened in the spring of 2014. It was built on the vision that it would be a gathering spot for friends, business people, and families. The name “Rosella” comes from a combination of their two daughters’ names. The store offers coffee roasted by Cuvee Coffee, light fare menu items created by local chef Tim McDiarmid, Texas craft beer, wine and a meeting space in an upstairs mezzanine area.

    “David and the SBDC are great assets to the community. I hope more people learn about the amazing help and guidance available to them if they choose to a path of self-employment.”


  • Crossroads_Collision

    Owners: John Booker and Sergio Garza

    John Booker and Sergio Garza’s friendship has stood the test of time and now helps them as partners in their small business. Between them, they have over 50 years of auto body repair experience. They independently owned, managed, and then sold their auto body repair businesses in order to “take it easy.” They both subsequently took jobs working as appraisers for automobile insurance companies, but after a few years, the two got the itch to run their own shop again and this time decided to team up. They reached out to the UTSA SBDC for assistance.

    Business Advisor, Ruben Lopez, assisted them with reviewing their business plan, developing financial projections and marketing. John and Sergio received assistance on preparing various components of a loan package to present to lenders. They received assistance with creating a leads list in order for them to market their services to surrounding area apartment complexes and businesses with fleets of vehicles. As a result of the SBDC’s assistance, they received an SBA guaranteed 504 loan from 1st National Bank of Beeville and an additional commercial loan from the same lender. John and Sergio completed renovations of the building in late February 2015 and then officially opened Crossroads Collision Center which offers state-of-the-art collision repair services, specialized dent removal, auto body refinishing/restoration, auto glass repair and replacement and wrecker services.

    Crossroads Collision Center consists of four full-time and two part-time auto body technicians. The business is now poised to offer customer-centered service to their target market that includes businesses and customers who live and work in the USAA and Medical Center area.

    “The complete package of advising and services we received from the SBDC from market research to financial projections, as well as the professionalism and patience exhibited by our advisor Ruben Lopez were key in helping us realize our goal of business ownership.”

  • Swiftblue1

    Business partners and family friends, Vince Koegle and Scott Melott had a goal to do three things: own a business together, give money to non-profits and support their families. Together, they’ve open Swiftblue Trash Can Cleaning in New Braunfels, Texas and have accomplished the first two goals in only 6 weeks. The service is as simple as it sounds as they use their specialized equipment to thoroughly clean and disinfect your residential trash bins on the same day as your regular trash pick-up. They have several service options.

    Vince and Scott worked with Business Advisor Larry New to develop their business plan and financial forecasts. Larry continues to be a source of business advice and recently worked with Vince and Scott to refine their website. Larry is also a very satisfied customer.